Privacy Policy

1. Introduction

Spark Ascend (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or marketing communications.

By using our services, you agree to the terms of this Privacy Policy. We do not knowingly collect or process data from individuals under the age of 18.

2. Information We Collect

We may collect the following types of personal information:

a) Contact Information: Name, email address, phone number, postal address
b) Professional Information: Job title, company name, industry
c) Technical Data: IP address, browser type, device information
d) Usage Data: Pages visited, time spent on site, links clicked
e) Marketing Preferences: Communication opt-ins, content interests

3. How We Collect Information

We collect information through:

a) Direct interactions: When you fill out forms, subscribe to newsletters, or contact us
b) Automated technologies: Cookies, web beacons, and similar technologies
c) Third-party sources: Public databases, social media platforms (where permitted by your settings)

4. How We Use Your Information

We use your information for the following purposes:

a) Providing and improving our services
b) Communicating with you about our services and marketing offers
c) Analyzing and optimizing our website and marketing efforts
d) Complying with legal obligations

We will only process your personal data when we have a lawful basis to do so under applicable data protection laws.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

a) Service providers and subcontractors who assist in our operations
b) Legal and regulatory authorities, when required by law
c) Professional advisors (e.g., lawyers, accountants)
d) In the event of a merger, acquisition, or sale of all or part of our business

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

a) Access: Request access to your personal information
b) Rectification: Request correction of inaccurate data
c) Erasure: Request deletion of your data in certain circumstances
d) Restriction: Request limitation of processing of your data
e) Data Portability: Receive a copy of your data in a structured, machine-readable format
f) Objection: Object to processing of your data in certain circumstances
g) Withdraw Consent: Withdraw previously given consent for data processing

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

9. GDPR Compliance (European Union and EEA Residents)

If you are located in the EU or EEA, we comply with the General Data Protection Regulation (GDPR). In addition to the rights mentioned above, you have the right to:

a) Lodge a complaint with a supervisory authority
b) Not be subject to automated decision-making, including profiling, which produces legal effects or similarly significantly affects you

10. CCPA Compliance (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the following additional rights:

a) Right to Know: Request disclosure of personal information we collect, use, disclose, and sell
b) Right to Delete: Request deletion of personal information we have collected
c) Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
d) Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights

11. Other US State Privacy Laws

We comply with applicable state privacy laws, including but not limited to:

a) Virginia Consumer Data Protection Act (CDPA)
b) Colorado Privacy Act (CPA)
c) Utah Consumer Privacy Act (UCPA)
d) Connecticut Data Privacy Act (CTDPA)

Residents of these states may have additional rights similar to those provided under the CCPA.

12. International Data Transfers

If we transfer your personal information outside your country of residence, we will implement appropriate safeguards in accordance with applicable data protection laws.

13. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]

16. Additional Information for Specific Jurisdictions

We are committed to complying with all applicable data protection laws. If you reside in a jurisdiction with specific requirements not addressed in this policy, please contact us for more information about your rights and our compliance measures.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.